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Since 1902, BIA has been recognized by its customers for the quality of its products and services in the mining and quarrying, construction, transportation and energy sectors as an exclusive distributor of Komatsu equipment and spare parts, as well as other renowned manufacturers such as Metso, Cummins, Bomag, MAN, Foton, Furukawa, GHH… for complementary products. Today, the BIA Group has become a long-term, multinational and well-established trusted business partner, operating in more than 20 countries in Africa and the Benelux. The family-owned group is distinguished by its extensive network and state-of-the-art technical facilities to support its customers as closely as possible to their operations. The group is continuously developing its capabilities and expertise to meet the ever-growing needs of its customers. BIA offers a wide range of solutions including equipment sales, rental, spare parts supply, after-sales services as well as support services such as structured financing solutions, supply chain management and training to assist its clients in the development of their project. More recently, BIA has been a pioneer in adopting innovative and technological solutions to increase productivity and safety of clients on sites.
Location: Senegal
Contract Type: Permanent contract
Job Description available in English
About BIA
BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1300 enthusiastic employees.
Summary
Responsible for the management of the workshop including coordination in terms of its facilities, manpower, tools and equipment, parts support, warranty & customer service retention in order to increase profitability and stimulate business growth while ensuring a high level of customer satisfaction.
What will be your responsibilities?
- Management of the workshop team
- Workshop performance & KPI’s
- Ensure that SHEQ policy is followed and respected
- Maintain and secure a professional relationship(s) with suppliers and customers
- Monitors the cost and effectiveness of his/her jobs to optimize resources and processes
Who are we looking for?
- High-level technical knowledge and experience
- Leadership and organisation
- Honesty, dynamism and stress resistance
- Advanced knowledge of Microsoft Office suite
- Knowledge of English (technical)
What's in it for you?
- A permanent contract
- A competitive salary and an interesting package of extra-legal benefits
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- Benefit from a challenging career opportunity with an extensive training program
- In this challenging job you get the possibility to take initiative and further develop the function